Written by Henry Ojelu-Lagos Nigeria
Back in the days, getting a taxi to your destination would mean a long wait at a bus-stop or a shot trip to the nearest taxi park. Either way, the stress could turn out to be a very frustrating experience. Back then also, getting a plumber to fix a broken pipe in your home could take days, and that’s if you ever get a good one.
All thanks to technology, innovative firms are making these challenges become history. They are constantly designing structures that help make life easier as people keep seeking for convenience and more convenience every day. With Uber, a taxi will come get you wherever you wish and take you to your destination only with a few taps. No more long wait at the bus stop or shot trip to the taxi park.
Workclick offers even much more. Whatever your domestic or professional needs are, Workclick is there to send a competent workman to fix it. Whether it is laundry, carpentry work, plumbing, hairdressing, gardening, photography, cobbling, tailoring, home appliance repairs, satellite TV installation, pedicure/manicure, Workclick’s got your back!
An in-depth look at how these two companies which are making life simpler for everyone, shows some similarities and overlaps in their functionalities.
The major operational base for Uber is its taxi hailing mobile app. In cities where Uber operates, you can use the rider app to request a ride. When a nearby Uber driver accepts your request, the app displays an estimated time of arrival for the driver heading to your pickup location. Your app notifies you when the Uber driveris about to arrive.
The app also provides info about the driver with whom you will ride, including first name, vehicle type, and license plate number. This info helps both rider and driver connect at your pickup location.
Use your app to enter your preferred destination any time before or during the ride. If you have a preferred route, it’s helpful to talk through the directions together with your Uber driver.
When you arrive at your destination and exit the vehicle, the trip ends. Your fare is automatically calculated and charged to the payment method you’ve selected for your trip. In some cities, Uber allows you to pay your fare in cash. This option must however be selected before you request a ride.
Immediately your trip ends, your app will request you to rate your driver from 1 to 5 Stars. Drivers are also required to rate riders accordingly. Uber’s feedback system is designed to foster a community of respect and accountability for everyone on every trip.
Like Uber, Workclick operates through itsmobile application. The app comes in two forms, one for the customer and another for the worker. The first step in using Workclick is to download the app which is available on Google Playstore and Appstore for Android and iOS enabledmobile devices respectively.
With the app downloaded and installed on your device, the next step is to sign up after which you may begin ordering for different services on the platform.
One interesting thing about the Workclick App is that all the listed servicesare clearly priced per unit. The hassles of negotiations and counter negotiations are taken care of. So when you select the service you need and send a request, the nearest Workclick worker in that service category is assigned to you and proceeds to your location to do the job to your satisfaction.
Payment is very flexible with Workclick. After the job has been completed by the worker, payment can be made either by cash paid directly to the worker or through your registered debit/credit card to Workclick. The worker in this case gets his or her payment effortlessly from the company.
Workclick engages several approaches to get feedback from customers. After every completed job, the customer rates and reviews the worker and his service, and vice versa. Users may also submit complaints and concernsto the Workclick support team directly from the App.
Workclick is presently dominant in the US, Nigeria and Kenya.